Disappointment has a way of hurting us deeply. This hurt can cause a fork in the road that will separate the great team from the ordinary team. Disappointment can either be a driving force to do better tomorrow or it can cause us to clam up and hide. Ordinary teams focus on the hurt and work hard creating barriers and walls to guard against experiencing that hurt again. Great teams use their energy to embrace disappointment by leveraging the emotions that often accompany it.