There are times when everything goes as planned. The expected outcomes come along on schedule as goals are met within their timelines. This is fortunately a rare occasion. How boring would life be if everything was so obvious? Usually the expected outcome is surprisingly elusive. Problems are why the team exists. To treat problems as some inconvenience to our routine is to deny the purpose of the very routines our teams develop. What is the reason we get out of bed in the morning? To preserve our comfortable status quo?